Empathy works, the key to competitive advantage in the new era of work, A. Sophie Wade
Type
Label
Empathy works, the key to competitive advantage in the new era of work, A. Sophie Wade
Language
eng
Bibliography note
Includes bibliographical references
Illustrations
illustrations
Index
no index present
Literary Form
non fiction
Main title
Empathy works
Nature of contents
bibliography
Responsibility statement
A. Sophie Wade
Sub title
the key to competitive advantage in the new era of work
Summary
Sophie Wade reveals why empathy is an essential corporate value, mindset, and skill for understanding and engaging customers and employees to achieve sustainable growth. As we adapt for increased digitalisation and flexible work environments, Wade explains how to integrate empathy throughout an organization: into the culture, leadership, and teamwork. Sharing data and insights from brain science and organizational psychology, Wade shares real situations and stories from around the world to guide you along the way
Target audience
adult
Creator
Subject
Content
Author
Incoming Resources
- Has instance1