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The Resource Managing difficult people : in a week, David Cotton

Managing difficult people : in a week, David Cotton

Label
Managing difficult people : in a week
Title
Managing difficult people
Title remainder
in a week
Statement of responsibility
David Cotton
Creator
Author
Subject
Language
eng
Summary
The ability to manage difficult people successfully is crucial to anyone who wants to advance their career. Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success! Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues
http://library.link/vocab/creatorName
Cotton, David
Index
no index present
Literary form
non fiction
http://library.link/vocab/subjectName
  • Interpersonal relations
  • Problem employees
Target audience
adult
Label
Managing difficult people : in a week, David Cotton
Instantiates
Publication
Copyright
Carrier category
volume
Content category
text
Control code
36492553
Dimensions
20 cm.
Extent
121 pages
Form of item
regular print reproduction
Isbn
9781471800344
Media category
unmediated
System control number
  • (Sirsi) 36492553
  • (Sirsi) 36492553
Label
Managing difficult people : in a week, David Cotton
Publication
Copyright
Carrier category
volume
Content category
text
Control code
36492553
Dimensions
20 cm.
Extent
121 pages
Form of item
regular print reproduction
Isbn
9781471800344
Media category
unmediated
System control number
  • (Sirsi) 36492553
  • (Sirsi) 36492553

Library Locations

    • Karrinyup LibraryBorrow it
      Davenport Street , Karrinyup, 6018, AU
      -31.876002 115.778403
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