Coverart for item
The Resource Defusing angry people : practical tools for handling bullying, threats, and violence, by Kevin Fauteux

Defusing angry people : practical tools for handling bullying, threats, and violence, by Kevin Fauteux

Label
Defusing angry people : practical tools for handling bullying, threats, and violence
Title
Defusing angry people
Title remainder
practical tools for handling bullying, threats, and violence
Statement of responsibility
by Kevin Fauteux
Creator
Author
Subject
Language
eng
Summary
"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P. [4] of cover
http://library.link/vocab/creatorDate
1953-
http://library.link/vocab/creatorName
Fauteux, Kevin
Index
no index present
Literary form
non fiction
http://library.link/vocab/subjectName
  • Bullying
  • Invective
  • Anger
  • Interpersonal relations
Target audience
adult
Label
Defusing angry people : practical tools for handling bullying, threats, and violence, by Kevin Fauteux
Instantiates
Publication
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Knowing yourself : the first tool of de-escalation. Calm yourself ; Parasympathetic nervous system ; Calm is not doing nothing ; Counter-transference and anger ; Identify and calm your anger -- Listening to frustration. Listening ; Active listening ; Acknowledge anger ; Empathy ; Verbalize anger ; Clarification ; Problem solving ; Tips for effective listening -- Defensive anger. Defuse defensive anger ; Validate defensive anger ; Set limits to anger ; Narcissistic anger ; Know your limits -- Difficult angry people. Disengage the difficult person's contest ; Defuse difficult anger ; Keep your anger in check -- Hostility. Hostile body language ; Defuse hostility ; Defuse hostile anger ; Signs of hostility -- Rage. Control rage ; Defuse rage ; Stay in control -- Threats. Threat assessment ; Defuse threatening anger ; Be prepared ; Do not threaten back ; Acknowledge threat ; Alternative solutions ; Establish consequences ; Deal with threatening behavior ; Sociopathy ; Defuse the sociopath ; Psychosis ; Defuse the Psychotic ; Substance abuse and aggression ; Defuse alcohol/drug induced anger ; Provide alternative options -- Violence. Protect yourself ; Try to stay calm ; Face your assailant ; Use self-defense ; Learn self-protection -- Post assault debriefing. Assess your encounter with an angry person
Dimensions
22 cm.
Extent
212 pages
Form of item
regular print reproduction
Isbn
9780882823492
Isbn Type
(pbk.)
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
System control number
  • (Sirsi) a53303
  • (Sirsi) a53303
Label
Defusing angry people : practical tools for handling bullying, threats, and violence, by Kevin Fauteux
Publication
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Knowing yourself : the first tool of de-escalation. Calm yourself ; Parasympathetic nervous system ; Calm is not doing nothing ; Counter-transference and anger ; Identify and calm your anger -- Listening to frustration. Listening ; Active listening ; Acknowledge anger ; Empathy ; Verbalize anger ; Clarification ; Problem solving ; Tips for effective listening -- Defensive anger. Defuse defensive anger ; Validate defensive anger ; Set limits to anger ; Narcissistic anger ; Know your limits -- Difficult angry people. Disengage the difficult person's contest ; Defuse difficult anger ; Keep your anger in check -- Hostility. Hostile body language ; Defuse hostility ; Defuse hostile anger ; Signs of hostility -- Rage. Control rage ; Defuse rage ; Stay in control -- Threats. Threat assessment ; Defuse threatening anger ; Be prepared ; Do not threaten back ; Acknowledge threat ; Alternative solutions ; Establish consequences ; Deal with threatening behavior ; Sociopathy ; Defuse the sociopath ; Psychosis ; Defuse the Psychotic ; Substance abuse and aggression ; Defuse alcohol/drug induced anger ; Provide alternative options -- Violence. Protect yourself ; Try to stay calm ; Face your assailant ; Use self-defense ; Learn self-protection -- Post assault debriefing. Assess your encounter with an angry person
Dimensions
22 cm.
Extent
212 pages
Form of item
regular print reproduction
Isbn
9780882823492
Isbn Type
(pbk.)
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
System control number
  • (Sirsi) a53303
  • (Sirsi) a53303

Library Locations

    • Karrinyup LibraryBorrow it
      Davenport Street , Karrinyup, 6018, AU
      -31.876002 115.778403
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      9 Royal Street, Tuart Hill, 6060, AU
      -31.896371 115.829451
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